Working Procedures of a Knit Garments Merchandiser

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A Knit Garments Merchandiser is the bridge between the buyer and the garment manufacturing unit. The merchandiser is responsible for converting the buyer's requirements into a quality product, ensuring on-time delivery, maintaining the target cost, and coordinating all departments throughout the order execution process.

1. Buyer Inquiry / RFQ (Request for Quotation)

The merchandising process begins when the buyer sends an inquiry containing:

  • Tech Pack
  • Measurement Chart
  • Bill of Materials (BOM)
  • Artwork
  • Fabric & Trim Details
  • Order Quantity
  • Target Price
  • Delivery Date

Merchandiser's Responsibility

  • Review the inquiry thoroughly.
  • Clarify any missing information.
  • Communicate with buyers regarding uncertainties.

2. Costing Preparation

The merchandiser prepares a detailed costing by collecting prices from various departments.

Cost Includes

  • Fabric Cost
  • Dyeing & Finishing Cost
  • Printing/Embroidery
  • Accessories
  • Sewing CM (Cut-Make)
  • Washing
  • Packing
  • Commercial Cost
  • Testing Cost
  • Freight
  • Overhead
  • Profit Margin

Objective

Submit a competitive yet profitable FOB price.

3. Price Negotiation

After submitting the quotation:

  • Buyer negotiates price.
  • Merchandiser revises costing if necessary.
  • Final FOB price is agreed.

4. Order Confirmation

Buyer issues:

  • Purchase Order (PO)
  • Sales Contract
  • Order Sheet

The merchandiser verifies:

  • Quantity
  • Color Breakdown
  • Size Ratio
  • Delivery Date
  • Payment Terms
  • Incoterms (FOB/CIF/CFR etc.)

5. Sample Development

Different sample stages are prepared.

Common Knit Samples

  • Development Sample
  • Proto Sample
  • Fit Sample
  • Size Set Sample
  • PP Sample (Pre-Production)
  • TOP Sample (Top of Production)
  • Shipment Sample

Merchandiser Coordinates With

  • Sample Room
  • Pattern Section
  • CAD
  • Fabric Store
  • Trim Store

6. Fabric Booking

After PP approval:

Fabric consumption is calculated.

Fabric Booking Includes

  • Main Fabric
  • Rib
  • Collar
  • Cuff
  • Pocket Fabric

Information Required:

  • GSM
  • Width
  • Shrinkage
  • Consumption
  • Wastage
  • Color Ratio

 

7. Accessories Booking

Accessories include:

  • Sewing Thread
  • Labels
  • Hang Tags
  • Poly Bags
  • Cartons
  • Elastic
  • Drawcord
  • Eyelets
  • Buttons
  • Zipper
  • Tissue Paper
  • Barcode Sticker

Booking is based on:

  • Consumption
  • Wastage
  • Buyer Requirement

8. Lab Dip & Strike Off Approval

Fabric Color

Supplier submits:

  • Lab Dip

Buyer approves color.

Print

Supplier submits:

  • Strike Off

Embroidery

Supplier submits:

  • Embroidery Swatch

Buyer approval is mandatory before bulk production.


9. Fabric Production Follow-up

Merchandiser monitors:

  • Knitting
  • Dyeing
  • Compacting
  • Finishing
  • Inspection

Checks:

  • GSM
  • Shade
  • Width
  • Spirality
  • Bowing
  • Skewing

10. Trims Follow-up

Track production status of:

  • Labels
  • Cartons
  • Poly Bags
  • Hang Tags
  • Thread
  • Zippers

Ensure all trims arrive before production starts.

 

11. Production Planning

Coordinate with Production Planning Department.

Prepare:

  • Time & Action Calendar (T&A)
  • Line Plan
  • Capacity Plan

12. Pre-Production (PP) Meeting

Departments Attend:

  • Merchandising
  • Production
  • Quality
  • IE
  • Cutting
  • Printing
  • Embroidery
  • Washing
  • Finishing
  • Commercial

 

Discussion Points:

  • Buyer comments
  • Quality standards
  • Measurements
  • Packing requirements
  • Critical operation

 

 

13. Bulk Production Follow-up

Monitor every stage.

Cutting

Check:

  • Marker
  • Fabric Relaxation
  • Shade Grouping

Sewing

Monitor:

  • Line Efficiency
  • Output
  • Defects

Printing

Check:

  • Position
  • Color Matching

Embroidery

Check:

  • Stitch Density
  • Thread Shade

Washing

Check:

  • Shade
  • Shrinkage
  • Appearance

14. Quality Control

Inspection Stages:

  • Fabric Inspection
  • Inline Inspection
  • End Line Inspection
  • Final Inspection

Common Standards:

  • AQL 2.5
  • Buyer SOP

15. Testing

Typical Knit Garments Tests:

Physical Tests

  • GSM
  • Bursting Strength
  • Spirality
  • Dimensional Stability
  • Pilling

Color Fastness Tests

  • Washing
  • Rubbing
  • Perspiration
  • Water
  • Light

Chemical Tests

  • Formaldehyde
  • pH
  • Azo Dyes
  • Heavy Metals
  • Phthalates (if required)

16. Packing Approval

Verify:

  • Folding Method
  • Poly Bag
  • Carton Assortment
  • Carton Marking
  • Barcode
  • Shipping Mark

17. Final Inspection

Inspection may be conducted by:

  • Buyer QA
  • Third-Party Inspection Agency
  • Internal QA

Production proceeds to shipment only after passing the inspection.


18. Shipment

Commercial department prepares:

  • Commercial Invoice
  • Packing List
  • Bill of Lading (B/L)
  • Certificate of Origin
  • GSP (if applicable)
  • Inspection Certificate

Merchandiser confirms shipment schedule with the buyer.


19. Payment Follow-up

Depending on payment terms:

  • LC (Letter of Credit)
  • TT (Telegraphic Transfer)
  • DP (Documents against Payment)
  • DA (Documents against Acceptance)

Coordinate with the commercial and finance teams to ensure timely payment collection.


20. Post-Shipment Activities

After shipment:

  • Resolve buyer claims (if any).
  • Review shipment performance.
  • Update shipment records.
  • Analyze order profitability.
  • Collect buyer feedback for continuous improvement.

Knit Garments Merchandising Flow Chart 

Buyer Inquiry
      │
      ▼
Review Tech Pack
      │
      ▼
Costing
      │
      ▼
Price Negotiation
      │
      ▼
Order Confirmation (PO)
      │
      ▼
Sample Development
      │
      ▼
PP Sample Approval
      │
      ▼
Fabric Booking
      │
      ▼
Accessories Booking
      │
      ▼
Lab Dip / Strike Off Approval
      │
      ▼
Fabric & Trims Production
      │
      ▼
PP Meeting
      │
      ▼
Bulk Production
      │
      ▼
Quality Inspection
      │
      ▼
Testing
      │
      ▼
Packing Approval
      │
      ▼
Final Inspection
      │
      ▼
Shipment
      │
      ▼
Payment
      │
      ▼
Post-Shipment Review

 

Key Skills Required for a Knit Merchandiser

  • Buyer communication and negotiation
  • Product costing and price analysis
  • Fabric and trim sourcing
  • Sample development coordination
  • Time & Action (T&A) management
  • Production planning and follow-up
  • Quality assurance knowledge
  • Commercial and shipping documentation
  • ERP and Microsoft Excel proficiency
  • Problem-solving and risk management

 

 

 

 

 

 

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